Toothache, a broken tooth, swelling or a broken denture? Call the front desk. Tell us what happened and we’ll tell you when we can see you.
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(02) 9715 6567Opening hours
Public holiday hours can differ. Call to check.
Not sure? Call us and describe it. We’ll help you decide.
Call triple zero (000) or go to the nearest emergency department for:
These need a dentist soon:
Call during opening hours to book for:
First aid while you call us or make your way here.
Call (02) 9715 6567Call us straight away: the sooner it goes back in, the better its chance.
This follows the International Association of Dental Traumatology guidelines (Fouad and others, Dental Traumatology, 2020).
Don’t put it back in: it can damage the adult tooth growing underneath.
Press a clean, damp cloth on the gum to stop the bleeding, then call us so a dentist can check the area.
Don’t put tablets on your gum: they can burn it. Ask a pharmacist which pain relief suits you, then call us so we can find the cause.
Hold a cold pack against your cheek and rinse with warm salty water. Don’t put heat on it. Call us today.
If the swelling reaches your eye or neck, or makes it hard to breathe or speak, go to a hospital emergency department. If you have a fever or trouble swallowing, call us the same day.
Keep the crown and bring it with you. Chew on the other side.
A pharmacy can sell you temporary filling material to cover the gap. Don’t glue a crown back with household glue.
Put every piece in a bag and bring them all. Don’t glue it or use a home repair kit: glue makes a proper repair harder.
Use a clean cotton bud to push the wire flat, or cover the end with orthodontic wax. Then call us to have it fixed.
From the phone call to the chair.
Our front desk will ask what happened, when it started and how much it hurts, so the dentist knows what to expect.
Same-day appointments are often available. Call as early in the day as you can and we’ll tell you when we can see you.
The dentist looks at the problem, takes an X-ray if it’s needed and explains what’s going on. The first aim is to get you comfortable. Then we talk through your options and the cost before doing anything more.
You’ll know the cost before any treatment starts. Ask the front desk for the emergency visit fee when you call.
Bring your health fund card. You can claim on the spot through HICAPS, and your rebate depends on your cover.
Costs and health fundsWe’re closed on Sundays and after hours. If it can wait, call us as soon as we open.
Call healthdirect on 1800 022 222, at any hour. A registered nurse will tell you where to go.
NSW public dental services treat children under 18 and adults with a Health Care Card, Pensioner Concession Card or Commonwealth Seniors Health Card.
Bring every piece and call us. Our lab repairs dentures on site.
Baby teeth and adult teeth need different first aid. Call us and we’ll talk you through it.
Pain or swelling at the very back of your mouth.
Knocked or broken in a game? Find every piece, keep it in milk and call us.
7 The Strand,
Croydon NSW 2132
Street parking on The Strand.
Close to Croydon station.
Short answers. For your situation, call us.
Call (02) 9715 6567Severe pain, swelling, a knocked-out or broken tooth, bleeding that won’t stop, or a broken denture you can’t go without. If you’re not sure, call us and describe what’s happening.
Same-day appointments are often available. Call as early in the day as you can, and our front desk will tell you when a dentist can see you and what to do until then.
It depends on what the dentist needs to do. Ask the front desk for the fee when you call. We’ll tell you the cost before any treatment starts, and if you have extras cover you can claim on the spot with HICAPS.
For an adult tooth, hold it by the white part, not the root. Rinse it briefly in milk or cold water if it’s dirty, then push it gently back into the socket and bite on a clean cloth, or keep it in milk. Call us straight away. Never put a baby tooth back in; press a clean cloth on the gum and call us.
Go to hospital, or call triple zero (000), for swelling that makes it hard to breathe or speak, swelling around your eye or neck, bleeding that won’t stop with firm pressure, or an injury to the jaw or head. For toothache, a broken tooth or a broken denture, call us, and call the same day if you have a fever or trouble swallowing.
For serious swelling, bleeding or injury, go to a hospital emergency department or call triple zero (000). For advice at any hour, call healthdirect on 1800 022 222. Otherwise, call us as soon as we open.
Sometimes. If taking the tooth out is the right treatment and there’s time, the dentist may do it at the same visit. They’ll explain the other options and the cost first.
A small chip with no pain can usually wait for a normal appointment. Call us sooner if the tooth hurts, has a sharp edge cutting your tongue or cheek, or shows pink or red inside.
It’s a rule about timing pain medicine that circulates online. Don’t follow medicine rules from the internet: ask a pharmacist what’s safe for you, and call us so we can find the cause.
Go to a hospital emergency department, or call triple zero (000), if the swelling makes it hard to breathe or speak, or you have swelling around your eye or neck (healthdirect, Toothache and gum swelling). If you have a fever or trouble swallowing, call us the same day.
Call us, and keep the crown if you have it. Don’t glue it back yourself. Same-day appointments are often available.
Medicare doesn’t cover most adult dental care, though eligible children can use the Child Dental Benefits Schedule (CDBS). If your extras cover includes dental, your fund may pay part, and you can claim on the spot with HICAPS.